Conducting Nanny Interviews Over The Phone

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What should I listen for when doing a nanny interview over the phone?

Conducting Nanny Interviews Over The Phone

There's no question that nanny interviews over the phone are a lot different than face-to-face interviews. For one thing, you don't get to see the person on the other end, making it sometimes hard to gauge reaction and response to certain questions. There's a certain connection you get when you meet someone in person, creating an instinctive feel as to whether the person might be “right” for the job.

Legally, you can't make your hiring decision based on how a person looks, so for that reason, conducting nanny interviews over the phone eliminates that possibility. When you do nanny interviews on the phone, you really have to listen to the responses to your questions, focusing solely on the quality of the interview, not the appearance of the interviewee. Here are a few guidelines to use when conducting nanny interviews over the phone:

1) A pause isn't a bad thing. Allow the nanny time to consider the questions within a reasonable amount of time.

2) Listen for a positive attitude. Does that nanny turn answers into sentences that start with “I don't..' or sentences that start with “I look forward to…”

3) If the candidate doesn't speak English as a first language, make sure she can communicate well enough to be understood.

4) Listen carefully as the candidate recites her nanny skills and nanny experience.

As you can tell, conducting nanny interviews over the phone put the onus on you to really hone your listening skills! Pay attention, take notes, and make the best decision for you and your family.

   

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